Privacy Policy

Last updated: 09.06.2026

Introduction

Storybox Drama ("we", "our", "us") is committed to protecting the privacy of our students, parents, caregivers, and website visitors. This Privacy Policy explains how we collect, use, disclose, and protect personal information in accordance with New Zealand's Privacy Act 2020.

By using our website or providing us with your personal information, you agree to the collection, use, and disclosure of your information as described in this policy.

Information We Collect

We may collect personal information including:

Parent or Caregiver Information

  • Name

  • Email address

  • Phone number

  • Postal address

  • Billing information

Student Information

  • Name

  • Date of birth or age

  • Class enrolment information

  • Relevant medical or accessibility information provided by parents or caregivers

  • Emergency contact details

Website Information

When you visit our website, we may collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on our website

  • Referring website information

This information may be collected through cookies, analytics tools, and website technologies.

How We Use Personal Information

We may use personal information to:

  • Process class registrations and enrolments

  • Communicate about classes, performances, events, and schedule changes

  • Manage student attendance and participation

  • Process payments

  • Respond to enquiries

  • Send newsletters and marketing communications

  • Improve our website and services

  • Comply with legal obligations

Payments

Payments made through our website may be processed by third-party payment providers. We do not store complete credit card details on our systems.

Please refer to the relevant payment provider's privacy policy for information about how they handle personal information.

Email Marketing

If you subscribe to our newsletter or marketing communications, we may send information about classes, programmes, performances, promotions, and events.

You may unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

Photography and Video

We may take photographs or videos during classes, rehearsals, performances, workshops, and events.

Photographs or videos may be used for:

  • Website content

  • Social media

  • Promotional materials

  • Advertising and marketing

We will seek appropriate consent from parents or guardians before using identifiable images of children for promotional purposes. Parents or guardians may withdraw consent by contacting us.

Cookies and Analytics

Our website may use cookies and similar technologies to improve user experience and understand how visitors use our website.

We may use analytics services such as Google Analytics to collect information about website usage. This information is generally aggregated and does not identify individual users.

You can manage cookie preferences through your browser settings.

Sharing Information

We do not sell personal information.

We may share information with trusted third parties who assist us in operating our business, including:

  • Website hosting providers

  • Payment processors

  • Email marketing providers

  • Technology and software service providers

We may also disclose information where required by law.

Storage and Security

We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Access and Correction

You have the right to request access to the personal information we hold about you and to request correction of that information.

To make a request, please contact us using the details below.

Retention of Information

We retain personal information only for as long as necessary to provide our services, meet legal obligations, resolve disputes, and enforce agreements.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this Privacy Policy or wish to access or correct your personal information, please contact:

Storybox Drama

Email: storybox.chch@gmail.com